The Driving Force Behind Automation Solutions
To provide a global service across all areas of automation, setting the highest levels of service for innovation, expertise, support and delivery.
Everything we do is guided by our core values of integrity, professionalism and transparency.
Our aim is to provide an informative, up-to-date and intelligent approach to solving the Automation solutions to issues that our Clients and Candidates face in the ever-changing global marketplace of today. Beginning with a clear definition of customers’ requirements and expectations, we strive to consistently meet or exceed them, minimizing the occurrence of all defects in our activities and services.
The Directors commit themselves to provide adequate resources to implement and communicate this policy effectively to all employees and to exercise all reasonable skill and care in performing their duties and providing service to their customers. The Company’s performance and the operation of the management system are audited and reviewed to ensure maximum effectiveness in achieving customer satisfaction.
Management objectives and targets are established and reviewed on a regular basis to implement the Quality Policy.
Management are committed to:
- Developing and improving the Quality Management System and its effectiveness
- The enhancement of customer satisfaction.
Management has a continuing commitment to:
- Work with customers to ensure that customer needs and expectations are determined and fulfilled with the aim of achieving customer satisfaction
- Communicate throughout the Organization the importance of meeting customer needs and legal requirements
- Establish the Quality Policy and its objectives
- Ensure that the management review meeting sets and reviews the quality objectives, and reports on the Internal audit results as a means of monitoring and measuring the processes and the effectiveness & suitability of the Quality Management System and objectives set.
- Ensure the availability of fully trained and competent resources and provide training to continually improve the effectiveness of the Quality Management System.
- Regular monitoring of quality performance and implementing improvements when appropriate.
- Comply with all Global legislation and regulations specifically related to its business activities. As well as specific customer requirements.
Each employee will be made aware of the importance and contents of this quality policy and be encouraged to contribute to the success of the quality management system as well as the Company’s goals and commitment in meeting the requirements of ISO 9001:2015.